Feedback And Complaint
Your feedback is how we ensure that our service continues to be second to none.
Warning about borrowing
Do you really need a loan today?
It can be expensive to borrow small amounts of money and borrowing may not solve your money problems. Check your options before you borrow:
- For information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and Independent financial counsellor
- Talk to your electricity, gas, phone or water provider to see if you can work out a payment plan
- If you are on government benefits, ask if you can receive an advance from Centrelink: Advance Payments
The Government’s MoneySmart website shows you how small amount loans work and suggests other options that may help you.
* This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.
- 02 8311 8884
- [email protected]
- 9 am – 4:30 pm (AEST)
If you would like to share feedback with us on how you were pleased with our service or team or you would like to recommend an improvement, we would love to hear it.