Flash Money

Flash Money Frequently Asked Questions

FAQs

Google Reviews

4.5/5
4.5 Star Rating

TrustPilot

4.8/5
4.6.Star Rating

Facebook Reviews

5/5
5 Star Rating

Flash Money FAQs

To apply for a Personal Loan, you need to be an Australian citizen or permanent resident.
Yes, you do need to be working or if your income is from Centrelink, as a responsible lender, Flash Money will review the application to determine whether you’ll be able to repay the loan.
Yes, you are still eligible to apply. Credit history only forms one part of the application process and other information, such as employment and expenses, is also considered as part of the assessment.
If you are currently in a part 9 debt agreement, we are unable to process your loan application. However, if you have previously been in a part 9 debt agreement, we will assess your application based on your current situation.
People receiving Centrelink payments can qualify for a Flash Money loan, however, your total repayments for all of your loans can’t be more than 20% of your Centrelink income and is subject to credit approval.
We do credit checks for all loan applications. This will leave a general finance inquiry on your credit file however, as long as your current financial situation is stable, we will consider your loan application.
To enable your loan application to be assessed, you are required to provide 90 days of bank statements (up to today’s date). The bank statements must relate to the bank account where your income is deposited and where all of your transactions take place (this may be more than one bank account).

In order to finalize your loan application, we are required by law to review your bank statement covering the last 90 days. This can be done automatically through a secure Credit Sense link that will be sent to you during the welcoming phone call after you submit your loan application. We highly recommend using this tool, as it will fast track the process.
This process will save your time of printing and scanning bank statements to us. Credit Sense is a 100% Australian owned and operated company and subject to and compliant with all Australian laws.

Unfortunately, if you don’t have online banking, we won’t be able to process your loan application. Please speak to your bank if you would like to set up online banking.
After you loan has been approved, we will prompt you to log into your portal and confirm your loan and sign a digital contract. After you have signed the contract, customers generally have the funds transferred into it is important to note that clearance of the funds also depends on your bank.
If your direct debit is declined, or a payment by salary deduction or by cheque is dishonored and this results in a repayment not being made by the due date, you will be charged a dishonor fee of $20.
If you are experiencing any difficulty in making your repayments, please call Flash Money to discuss further.

We assess every application individually and based upon its suitability and affordability. If you have multiple loans, this might affect the outcome of your loan application. To find out if you are eligible for another loan, you can contact us on 02 8311 8884 or email to [email protected].

A SACC is a Small Amount Credit Contract which is defined in the National Consumer Credit Protection Act (NCCP Act) as being a loan amount of no more than $2000, set up to be repaid over a term of not less than 16 days and not more than one year.
A MACC is a Medium Amount Credit Contract which is defined in the National Consumer Credit Protection Act (NCCP Act) as a loan, which may vary in length from 16 days to 2 years and can be from $2001 to $5000.

Direct Debits are scheduled for your pay dates. If you would like to pay your loan out sooner than your scheduled repayments, Please call 02 8331 8884 or email to [email protected]

The cost of your loan can only increase if you fail to stick to your initial repayment schedule. If your direct debit is declined by your bank, you may be charged a dishonor fee by your bank plus $20 payment dishonor fee by Flash Money (as per our Fee Statement) If your repayments are rescheduled for a later date, your account is then considered overdue and passed onto our Repayment Team. For Small Loans of $500 to $2,000: · if your account continues to be unresolved, daily fees of $5 may accrue – on top of $20 payment dishonor fee – until the total amount owed reaches 200% of the principal amount borrowed – at which time your account is capped; and · if rescheduling extends your new schedule to the following month, you will be charged an additional 4% monthly loan fee. For Medium Loans of $2,001 to $5,000: · repayments are based on the assumption that the repayments will be made on time; · if the correct repayment amounts are not made at the time specified in the loan contract, then the repayment amounts are subject to change; · interest continues to accrue on the outstanding balance; and · we will charge a service fee of $20 for rescheduling your loan repayments. For further details regarding the fees that will be payable, please see our Fee Statement. We are always careful to lend amounts which will not lead to repayment difficulty or bad credit – but we also ask you not to borrow from us if you think you might struggle to repay for any reason. If you believe that you are experiencing financial hardship and may not able to meet your payment obligation, please contact our Repayments Team on 02 8311 8884 as soon as possible.
That’s no good! Please email [email protected] and we will use every avenue to ensure your experience with Flash Money is a bright one. If you are still not satisfied with us, you can contact AFCA (the Australian Financial Complaints Authority). You can find their contact details on their website www.afca.org.au

Flash Money can approve and fund loans within 24 hours, often on the same business day if you apply early and provide all the required documents.

Yes. Flash Money considers applicants with bad credit histories. Approval is based on your current financial situation, not just your credit score.

Yes. If you receive Centrelink benefits, you may still be eligible for a loan. Flash Money will assess your income and expenses to ensure repayments are manageable.

You can use your loan for urgent or unexpected expenses such as:

  • Car or appliance repairs

  • Medical or dental bills

  • Vet bills

  • Utility bills or rent

  • Everyday emergencies

Flash Money offers loans from $200 up to $5,000, depending on your circumstances and ability to repay.

You’ll need:

  • A valid Australian ID

  • Proof of income (bank statements or payslips)

  • An active Australian bank account
    The application process is 100% online and takes only a few minutes

Yes. Flash Money is an Australian lender operating under responsible lending laws and regulations. Your personal data and application details are kept secure and confidential.

No. Flash Money loans are unsecured personal loans, so you don’t need to provide a car or house as security.

Repayments are automatically set up via direct debit from your nominated bank account. You’ll know your repayment schedule upfront, with no hidden fees.

Flash Money performs a credit check as part of responsible lending. A single check may appear on your file, but approval depends on your current affordability, not just your past history.

Yes. Flash Money is open 24 hours a day, 7 days a week. Speak to someone everyday and at any time.

APPLY NOW

Warning about borrowing

Do you really need a loan today?

It can be expensive to borrow small amounts of money and borrowing may not solve your money problems. Check your options before you borrow:
  • For information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and Independent financial counsellor
  • Talk to your electricity, gas, phone or water provider to see if you can work out a payment plan
  • If you are on government benefits, ask if you can receive an advance from Centrelink: Advance Payments
The Government’s MoneySmart website shows you how small amount loans work and suggests other options that may help you.
* This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.
Login
Apply Now
  • Safe and Secure.

Who Can Apply?

We have made applying for a loan simple.

Our easy process will enable you to get a loan quick. To be eligible you will need to be:
  • You are 18 years old or over
  • You are an Australian Citizen or Permanent Resident
  • You have been receiving a regular income into your personal bank account for at least 90 days
We will also assess your ability to make repayments without causing you financial stress.
  • Safe and Secure.
Scroll to Top